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Day Kimball Healthcare's 临终关怀 & Palliative Care of NECT Receives National 病人 Satisfaction Award

12/03/2018


临终关怀 & Palliative Care of Northeastern Connecticut, a service division of Day Kimball Healthcare, was honored with a 2018 病人 Satisfaction Award of Distinction by Fazzi Associates, A Medicare and Medicaid Services (CMS)-approved administrator of the 临终关怀 CAHPS (Consumer Assessment of Healthcare Providers and Systems) Survey.

The 临终关怀 CAHPS Award of Distinction is presented annually to hospice organizations in the top 25 percent of Fazzi’s National 病人 Satisfaction Database. 临终关怀 organizations from around the U.S. that are recipients of this prestigious award are considered leaders in their field, 据法齐说.

“I am extremely proud and humbled having received this honor,蕾妮·史密斯说, Executive Director of Day Kimball Healthcare at 首页. “Our dedicated team is continually assessing and improving the quality of care we provide to our patients and caregivers. Receiving this award validates the exceptional care shown by our staff and supported by our leadership.”

Award criteria were based on scores obtained from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) for 2017, which is designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies. Based on a comparative analysis of survey results for “Overall Satisfaction” and “Likelihood of Recommendation,“临终关怀 & Palliative Care of Northeastern Connecticut has been ranked in the top 25 percent of hospice organizations nationwide.

Fazzi Associates recognizes these agencies as national best practice organizations, having demonstrated superior performance in caregiver satisfaction. National best practice agencies, like 临终关怀 & Palliative Care of Northeastern Connecticut, have excelled in one of the most important measures of their quality program – the one-on-one care provided to patients and their families.

“Knowing that our community recognizes the compassionate care our hospice and palliative care program provides throughout Northeastern Connecticut is truly rewarding,安妮·戴蒙德说, CEO and President of Day Kimball Healthcare. “We at Day Kimball Healthcare value the quality of care we provide to our patients and families. We look forward to continuing to provide the specialized care our patients and community require.”

临终关怀 & Palliative Care of Northeastern Connecticut is a program of Day Kimball 首页care, a 医疗保险证明 home health care agency licensed by the state of Connecticut and accredited by The Joint Commission. Its mission is to enhance the lives of individuals and families through a personalized plan of care that meets physical, 社会心理, spiritual and emotional needs throughout the end of life.

For more information on 临终关怀 & Palliative Care of Northeastern Connecticut visit beautylifeclub.com/athome or call (860) 928-0422.

图片说明:1 r:) Day Kimball Healthcare's 临终关怀 & Palliative Care of Northeastern Connecticut Team pictured Elaine Marcheterre, 黛博拉•马歇尔, 瑞秋Bamber, Bereavement Coordinator Suzon Warner, 盖尔·莫兰, Pastoral Care Coordinator Janet Johnson, 牧师. Jonathan Scott, Medical Director, Dr. 约瑟夫。亚历山德罗, Alecia方丹, 临终关怀 Program Manager Erica Alexander, 苏珊安东内利, Clinical Manager Kim Durand at Day Kimball Hospital on November 29.


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